We provide free shipping to most European countries. If the shipment is outside Europe we have selected UPS as our delivery partner. Outside Europe the shipping cost is based on weight and will be calculated and added at checkout.
When your order is ready and shipped from our workshop, you will receive a delivery confirmation by e-mail with your tracking number.
All the prices displayed on our online shop include VAT. There will be no duties or customs to be paid by you, we pay the local VAT for orders within the EU. This is because we want to offer as easy shopping experience as possible for all our customers.
For non EU countries, we ship on a DDU (Delivered Duty Unpaid) basis, which means that all product you buy in our web shop will be without taxes and duties, Only the delivery cost is added to your order. Singular.Lighting does not determine or collect these fees. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Singular.Lighting is not responsible for import duties and local taxes and we cannot refund any orders that are returned to us due to non-payment of duty. All orders are shipped from Spain.
For more information, please read our FAQ related to shipping.