-
INTRODUCTION
The following terms and conditions apply to the use of this website and describe the legal responsibilities between Singular.Lighting and Client. By placing an order in our online store, you confirm that you have read, understood, and accepted these terms and conditions. These conditions of purchase have been exposed in due time in accordance with applicable law.
www.singular.lighting is an e-commerce website owned by Germán González, domiciled in c/ Florida 109 3ºC – 28300 Aranjuez and holder of Tax Id. Nº ES50361337P.
To place an order through the Website, You must be of legal age (18 or older) and should be the final customer. Minors are expressly excluded.
All contents of the website www.singular.lighting are exclusive and worldwide property of Germán González or its suppliers, including without limitation, reproductions of articles, graphics, logos, images, text, illustrations, photographs, brands, and other distinctive signs in any of the programming languages used or usable, as well as all software operation and development of the website. The reproduction, distribution, public communication, making available to the public, transformation, transfer, and any other act or form of exploitation in any format online or offline that are not expressly authorized by the holder of the operating rights, are expressly prohibited.
Delivery time may change depending on the product and it is stated in each of our cards. Singular.Lighting cannot be liable for any delays caused either by transportation companies or complications during the production process. Notwithstanding this, Singular.Lighting will inform you in due time of any possible delays. Furthermore, there might be variations of delivery dates during the summer season or factories rest days because of their holiday period.
-
INFORMATION AND DATA
Singular.Lighting reserves the right to change the content, products, or marketed from the website services and commercial offers submitted at any time.
Singular.Lighting makes every effort within its means to provide the information on its website is accurate and no typographical errors. In the case that at some point there are any errors of this kind at all times outside the will of Singular.Lighting occurs, it would be corrected immediately. There is a typographical error in one of the displayed prices and a Client has made a purchase decision based on that error, Singular.Lighting will notify it of the error and the Client is entitled to cancel the purchase at no cost on their part. Singular.Lighting is not responsible directly or indirectly of any information, content, statements, and expressions contained in the products sold by Singular.Lighting . This responsibility falls to manufacturers, producers or distributors of such products.
-
PURCHASE WARRANTS
Each product is accompanied by the following information:
• Product name
• Product images
• Product description
• Product composition
• Delivery time
• Price (including VAT)
• Product customization (color, dimensions, etc)
Singular.Lighting has made an effort to display the colors of products closer to reality as possible. However, the color of the products shown on the screen may be subject to variations depending on the quality of the computer monitor. In this sense, Singular.Lighting cannot guarantee that the colors displayed on your monitor are exactly like reality.
Special offers, promotions, or discounts will be valid until the date indicated or until the end of stocks. Generally, discounts do not accrue with other promotions unless otherwise indicated.
-
PURCHASE PROCEDURE
1- The products to be acquired must be selected and added to the shopping cart by clicking the button “Add to cart”.
2- The cart will contain the reference of the selected item, your name, photograph, unit price, quantity, and price (including taxes, not including shipping or installation). In the cart, Client shall indicate where you have to ship the product and choose the shipping method. Shipping and installation depend on the location selected for delivery.
3- The order form will request personal and customer billing data and data delivery and payment. These data will be incorporated into our database in order to be able to process the order and facilitate the implementation of new purchases in Singular.Lighting.
4- Once completed the purchase order and before shipping the order, a summary identifying the product/s purchased/s, total price (transport and taxes included), and shipping information. The order must be confirmed by clicking the “Buy” button, which will be enabled once you have accepted the terms of sale.
5- The purchases will be paid by credit card or debit card via PayPal or bank transfer to the following account:
Transfer: IBAN ES89 2038 2460 9960 0028 3716 / Swift: CAHMESMMXXX
It is very important that the SENDER or PAYER field, enter your name, or that of the person making the transfer payment.
In the “SUBJECT” you shall indicate the order number.
Other forms of payment will not be accepted. For payments by credit or debit card, the charge will be online, which is in real-time through secure payment once it has checked that the data are correct.
6- Confirmed the transaction, it will be communicated through the website itself the order number.
7- In addition, an email message with a description of the order and the personal data that has been reported will be forwarded. Failure to receive this message can be due to a temporary communication problem in the network or a typo in the email address supplied. In both cases, it is advisable that you contact Singular.Lighting.
8- Promotions and Offers: All products under Promotions or Discounts will be exempt of “Free Shipping” for deliveries out of Spain
Free shipping, discounts and promotions will not be applicable to finance products.
PRODUCT AVAILABILITY
All product orders are subject to the availability of data and, in this sense, if difficulties occur in their supply, or if no longer in stock, we reserve the right to give information about quality substitutes and equal or greater value you can order. If you do not wish to order such substitute products we will reimburse any monies that you might have paid.
REFUSAL TO PROCESS AN ORDER
We reserve the right to withdraw any products from this website at any time and / or remove or edit any materials or content. Although we will try to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after sending the order confirmation.
We will not be liable to you or to any third party for the withdrawal of any product from this website, regardless of whether the product has been sold or not, remove or modify any materials or website content.
-
CURRENCY AND TAXES
Prices on this website are shown in Euros.
The Client will always know the price and characteristics of the products previously offered to purchase, coming these detailed and specific on this website. Prices in Euros are including 21% VAT.
-
PAYMENT AND SECURITY
In order to give maximum security to the payment system, Singular.Lighting uses the secure payment gateway Verified by VISA, MasterCard SecureCode and PayPal. In this way, confidential payment details are transmitted directly and encrypted (SSL) to the corresponding or managed directly on secure PayPal portal bank.
For payment by Visa and MasterCard, transactions Singular.Lighting only accepts CES (Secure Electronic Commerce) with the international 3D Secure protocol. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When making payment via the secure payment gateway, the system automatically verifies that the credit card is activated for Secure Electronic Commerce. You then connect to the bank issuing the same, which request to authorize the transaction by a personal authentication code. The operation is performed only if the bank issuing the credit card confirms the authentication code. Otherwise, the transaction will be rejected.
-
FORM OF SHIPPING AND PRODUCT DELIVERY
Should the client choose the carriage and delivery at street level, the transport of the products purchased and/or assembly is carried out through Singular.Lighting contracted provider.
The delivery time is indicated at the time of purchasing the product. To avoid delivery incidents (wrong addresses, inability to find someone at home etc.), you must complete the corresponding form also filling the box relating to your contact.
Shipping costs will be indicated before the time of purchase. Transportation to street level is free in Spain Peninsula for purchases above € 100.
The shipping costs quoted on the WEBSITE, as well as free shipping for some European countries, exclude islands or territories that are difficult to access. In those cases, the order would remain conditioned to a customized quote including the best transport rate, which would be submitted to the client for approval. Should this quote be not accepted, Singular.Lighting would immediately proceed to the full refund of the amount paid and cancellation of the order.
Shipping costs with Promotions and Offers: All products under Promotions or Discounts will be exempt of “Free Shipping” for deliveries out of Spain.
Delivery will be made by the provision of the product by Singular.Lighting or a third party on behalf of Singular.Lighting in street-level direction indicated by the Client on the purchase order. The Client assumes the risks of deterioration, damage and loss of products from the moment that the goods had been made available under this clause. In case the products have transport damage, the Client must indicate anomalies in the delivery note. In this case, Singular.Lighting repairs or replaces defective products in the shortest possible time. The lack of observations of the customer at the time of delivery equivalent to full compliance with the outputs.
For non stocked items the waiting time is of 90 days maximum from the date of order’s confirmation. Those freight charges concerning undeliverable items due to access problems will be charged to the customer who will pay the round trip. Please state any information or detail to facilitate the delivery. Prices do not include the assembling for those articles which might need it. Freight service does not include bringing items up to the floors. Material is delivered fully packed and protected in its box. If by any reason you want the product to be unpacked before its final destination, we will not be liable for any damage that occurred. Delivery times shown on the website are approximate.
-
PRODUCT WARRANTY
In general terms, unless expressly provided in other words, all products are guaranteed against manufacturing defects for a period of two years under the Act. To enforce the guarantee submission of the purchase invoice, which will be included in the required sending your order. The warranty does not cover travel or defects caused by bumps, scratches, misuse, or normal wear of the materials. Read More
-
CLIENT RIGHTS AND RETURNS POLICY
Singular.Lighting not guarantee its clients the availability or delivery products on offer from the website when these are affected by external control Singular.Lighting causes.
Singular.Lighting guarantees its clients the possibility to cancel their order (stock products only) at any time and at no cost if the cancellation is communicated before the order has been prepared and made available to the carrier for shipment. Are excluded products that have been made expressly under request.
The Client will have a period of fourteen (14) calendar days from the date of delivery of the order to withdraw all or part of the purchase of the product in accordance with applicable law. The Client will notify Singular.Lighting within the stipulated time and by any means allowed by law, his desire to exercise the right to terminate the contract. The order returned must be supplied with the delivery note and invoice to Singular.Lighting to the following address:
Singular.Lighting. c/ Florida 109 – 3ºC – 28300 Aranjuez. Or we can pick it up.
Singular.Lighting not be liable for direct costs and expenses incurred by those returns Client Order in exercise of the right of withdrawal, so the Client bears the cost of return shipping.
The client may return any item purchased in the online store Singular.Lighting long as the products are stock products (2-4 days delivery) and they have not been opened or used and retain their seal or original packaging. Singular.Lighting return to Client the amount paid within a maximum period of 30 working days of receipt of the product by Singular.Lighting, provided that the product was received in our warehouse, under the conditions set out in the preceding paragraph. In the event that the returned products being damaged, the Client will indemnify the corresponding amount Singular.Lighting such damage, Singular.Lighting deducting that amount would have to reimburse the to the client as a result of the return. The repayment of the purchase money will be held through the medium of payment which the Client has done the same. In cases where the payment was made by bank transfer, the refund will be made to the account specified by the Client.
IMPORTANT: Exceptionally, the right of withdrawal will not apply in lights that have been made or requested expressly under request (measure, colour or adaptation).
Given the nature of the product, claims of certain goods which causes breakage due to transport, for which the Client will have to be mentioned in the book of the carrier himself admitted. The Client will be entitled to reimbursement of the price, shipping costs and transport costs for defective products or products delivered by mistake Singular.Lighting it will be retired and given the right product at no additional charge to the client. For any incident related to the return of items in our store, please contact the customer service department via email: hello@singular.lighting or phone +34 605 477 948 (Monday to Friday from 9:00 to 18:00h). READ MORE
-
CLIENT OBLIGATIONS
Singular.Lighting Client agrees at all times to provide truthful information about the data requested in user registration form or placing an order, and keep them updated at all times.
The client accepts these general conditions in this contract.
Applicable laws require that some of the information or communications we send will be in writing. By using this website, you agree that most of the communications with Singular.Lighting be electronic. For contractual purposes, Client consents to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we send you electronically comply with legal requirements to be written. This condition does not affect your statutory rights.
Singular.Lighting , provide the Client ID and password (as appropriate, chosen by the Client). The Client agrees to hold in confidence and with the utmost diligence their personal passwords.
-
NOTIFICATIONS
Notifications that you send us should be given through our contact form or email hello@singular.lighting.
It is understood that the notifications have been received and have been properly made in the moment when posted on our website, 24 hours after an email. To prove that the notification has been made, it is sufficient to prove that the email was sent to the email address specified by the receiver.
-
EVENTS BEYOND OUR CONTROL
We will not be responsible for any failure or delay in fulfilling any of our obligations under a Contract that is caused by events outside our reasonable (“Force Majeure”) must control.
The “Force Majeure” includes any act, event, lack of exercise, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
• Strikes, lockouts or other industrial action.
• Civil commotion, riot, invasion, terrorist attack or terrorist threat, war (whether it has been declared or not) or threat or preparation for war.
• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
• Inability to use trains, ships, aircraft, motor transport or other means of public or private transport.
• Inability to use public or private telecommunications networks.
• Acts, decrees, legislation, regulations or restrictions of any government.
• Strike, failure or accidents maritime or fluvial transport, mail or any other type of transport.
It is understood that our obligation to performance under any Contract is suspended during the period when the “Force Majeure” continue and have an extension in the deadline to fulfill our obligation as long as that period. We will use our reasonable endeavors to bring the Force Majeure or to find a solution by which our obligations under the Contract despite the Force Majeure.
-
STORAGE AND FILING OF TRANSACTIONS
The filing of the transactions made is done on a reliable and durable support Singular.Lighting server.
-
AVAILABILITY
At Singular.Lighting you can shop 24 hours a day, 7 days a week, all year, provided that the technical means allow. Thus it is exempt from any liability for any damages caused as a result of the unavailability of the online store. In these cases, Singular.Lighting make its best efforts to warn in advance of 24 hours of interruption, Singular.Lighting not be responsible for the interruption, suspension or termination of service online store.
-
APPLICABLE LAW AND JURISDICTION
These General Terms of Sale are subject to Spanish law, so the sales transactions are deemed to be made at the home of Singular.Lighting. In case of any conflict or discrepancy competent jurisdiction will be established by the Spanish legislation as a law of consumers and users.
-
NULL AND VOID CLAUSES
If any clause in these General Terms of Sale be declared fully or partially invalid or unenforceable, such invalidity or unenforceability will only affect that provision or part thereof that is invalid or ineffective, subsisting the general conditions in everything Moreover, considering all or part provision not included.
-
COMMENTS AND SUGGESTIONS
Your comments and suggestions are welcome. Please send all feedback and suggestions through our contact form.